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Answers to frequently asked questions, troubleshooting help, and guides for our products and services. If you cannot find an answer to your question or if you have a special request, you can contact us by chat, phone, or via the feedback form.

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Frequently asked questions

How can I purchase a product?
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To be able to buy on the Sandvik Coromant website, you need a user account that is connected to a company account.

Click here to create your account

If you are a new user at a company that is already doing business with Sandvik Coromant, you can send a request to get your user connected to the existing customer account.

Once you are a customer-connected user, you only have to login to get access to shopping.

You can find more information about shopping here.

How do I know if a product is in stock?
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Check availability on the product page

If you have a particular product in mind, search for your product by typing the code in the search field. After entering the product page, click on "Show stock information".

How do I change my order?
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Please contact us as soon as possible if you would like to change your order. You can find the different ways of contacting us at the bottom of this page.

How can I find spare parts?
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If you have a particular product in mind, search for your product by typing the code in the search field. After entering the product page, click on "Spare/included parts".

How do I return a product?
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If you need to return a product, follow these steps.

  • Select Returns under My page, or click the button below.
  • Find the invoice for the product you want to return.
  • Enter reason code and add to cart.
  • Check out.
Return product
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